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  • 18 Nov 2019 8:47 AM | Anonymous

    Memphis Area Legal Services announced today that its Board of Directors has chosen Attorney Cindy Ettingoff as its Chief Executive Officer (CEO), effective Monday, December 16, 2019. Ms. Ettingoff steps in as MALS’ CEO following the retirement of Harrison McIver in March. She will bring leadership, administrative, and litigation experience to build on MALS’s extensive collaborative relationships with the courts, state and local bar associations, and other legal and social service providers.

    As a practicing attorney in Memphis and the surrounding areas for over 25 years, Ms. Ettingoff is no stranger to MALS, having worked as the nonprofit law firm’s Managing Attorney of the Pro Bono Unit. In private practice, she has primarily focused on labor and employment law and mediation.

    A graduate of the University of Memphis’ Cecil C. Humphreys School of Law, Ms. Ettingoff is a member of the American Bar Association, Tennessee Bar Association, Memphis Bar Association (Alternative Dispute Resolution), and the Association for Women Attorneys (Access to Justice Committee). Moreover, she serves as a pro bono mediator through the Mid-South Community Justice and Mediation Center.

    In the community, Ms. Ettingoff has shown her spirit of volunteerism by helping those who are underserved through her involvement with the Midtown Legal Clinic, Saint Vincent de Paul Society, Catholic Charities, and the Tennessee Justice Center. In addition, Ms. Ettingoff serves on the board with the Community Legal Center, Freedom Prep Charter, Hardwood Center, Les Passes and the Madonna Circle.

    “On behalf of the Board of Directors, I am pleased to welcome Cindy Ettingoff as the new CEO of Memphis Area Legal Services,” says Kristine L. Roberts, Board President. “Cindy brings to MALS a leadership style that is welcoming and inclusive. The Board is excited to work with Cindy and help MALS reach new heights in providing legal services to the most vulnerable members of our community.”

    This announcement was released by MALS on 11/11/2019.

  • 27 Mar 2019 12:13 PM | Anonymous

    NASHVILLE, March 26, 2019.  On April 5, 2019, as part of the celebration of Mediation Day proclaimed by Gov. Bill Lee, Jacqueline (Jackie) Kittrell will be honored in Nashville for her pioneering and lasting contributions to the field of mediation. A Knoxville-based mediator and attorney, Kittrell has been the Executive Director of Community Mediation Center in Knoxville since 2005 and is a Founding Member of the East Tennessee Collaborative Alliance. The Nashville Metro Council also issued a proclamation celebrating Mediation Day.

    The Tennessee Association of Professional Mediators (TAPM) will bestow the thirteenth annual Grayfred Gray Public Service in Mediation Award to Kittrell at the Lipscomb University, Bennett Center - Club 1891 in Nashville. Distinguished guest and namesake of the prestigious award Grayfred Gray will be presenting the award to Kittrell. 

    “Mediation offers a unique opportunity to resolve disputes efficiently in terms of both time and money, which results in a greater sense of satisfaction to the parties involved,” said John Duval, President of the Tennessee Association of Professional Mediators (TAPM).  

    “Every year, TAPM brings education, mentoring, and collegial discussion to mediators across Tennessee. By spreading awareness, we remove barriers to mediation services so ordinary people in both rural and urban areas can find mediators to assist them. Our legal system is overburdened and sometimes unresponsive. Those in conflict can use mediation to deal with difficult situations in a safe and cost-effective way,” said Jackie Kittrell, Grayfred Gray Public Service in Mediation Award recipient. 

    Governor Lee proclaimed April 5, 2019 as Mediation Day in Tennessee, in recognition of the contribution of mediation and to encourage its further growth in the State.  More than 1,300 mediators listed by the Tennessee Supreme Court assist the courts in resolving disputes. Additional trained mediators volunteer their time at community mediation centers across the state. 

    About TAPM and the Grayfred Gray Public Service Mediation Award:  The Tennessee Association of Professional Mediators (TAPM) was formed in 2006 to maximize the resources and expertise of various groups who provide alternative dispute resolution services. TAPM assists the courts and community organizations in providing programs and activities that educate the public and the legal profession about the benefits of mediation and other forms of alternative dispute resolution.

    TAPM presents the annual Grayfred Gray Public Service in Mediation Award to persons who make innovative and lasting public service contributions through alternative dispute resolution in Tennessee. The award is named after its first recipient, Grayfred Gray, Emeritus Professor, University of Tennessee College of Law, and founder of UT’s outstanding Mediation Clinic. Past recipients of the award also include Janice Holder, Marietta Shipley, Shelby R. Grubbs, Robert P. Murrian, Jocelyn Wurzburg, Larry Bridgesmith, Carol Berz, Jean Munroe, Anne Sides, Stephen Shields, Marnie Huff, Linda Seely and statewide Community Mediation Centers.

    More about honoree and her public service:

    Jacqueline (Jackie) Kittrell. A graduate of the University of Tennessee College  of Law, Kittrell is active in the Knoxville Bar Association and the Tennessee Bar Association, where she serves on the Executive Council of the Dispute Resolution Section, and on the Joint Subcommittee on Collaborative Divorce Law. She is active in the Supreme Court’s Access to Justice efforts, serving on the Pro Bono, Forms, and Pro Se Litigant Committees. Kittrell is a Past President of the Board of Tennessee Association of Professional Mediators (TAPM). She was trained as a Collaborative Family attorney in 2007, is a member of the International Academy of Collaborative Practitioners, and a founding member the East Tennessee Collaborative Alliance. She spends much of her time training, supervising and mentoring volunteers, and is happy to answer any questions about how CMC might be useful to the community.

    CMC, a 24 yr old nonprofit organization, receives approximately 800 mediation referrals each year from courts in the Knox County area, as well as from schools, churches, law enforcement, neighborhood groups, and social service agencies. Last year, CMC co-mediated over 700 disputes using 50 volunteer mediators. 

  • 29 Jan 2019 9:41 AM | Anonymous

    The Association for Conflict Resolution (ACR) is seeking a dynamic and creative Executive Director to lead and enhance the organization. ACR is a non-profit membership association committed to educational activities that promote peaceful, effective conflict resolution, both nationally and internationally. The Executive Director, as an outside Contractor, will work closely with an active Board of Directors and will have a key role in being responsive to the needs of membership, fundraising, securing the financial sustainability of the organization, web-administration, Conference planning, and development of budgets and resources. Other duties include membership outreach, implementing programming/services for members, developing field-wide partnerships, working with ACR's Sections and Chapters, and carrying out the day-to-day operations of the organization.
    A successful candidate must have dispute resolution experience. This is a part time contractor’s position that includes coordinating and working with other contractors.
    Telecommuting is required and the Executive Director can be located most anywhere. Some travel may be involved. Applicants should consider that ACR is an international membership organization with a heavy concentration of members on the East coast of the U.S. Compensation will be commensurate with experience and responsibilities.

    Please see Job Description for more details.
    To apply, please email a resume and cover letter in the form of a Response to Proposal by February 28, 2019, to with a cc to .

    Association for Conflict Resolution

    ACR Website Facebook Twitter LinkedIn Pinterest Google+ Youtube

  • 07 Jan 2019 3:17 PM | Anonymous

    Please make plans to join us on April 5, 2019 at Lipscomb University. Dr. Jon S. Ebert will be our keynote speaker.

    He will be discussing "AN INTRODUCTION TO MOTIVATIONAL INTERVIEWING". Professor Ebert is a licensed clinical psychologist with extensive clinical and consultation expertise in the assessment and delivery of services to children and families who have experienced traumatic stress and mental health challenges.

    Motivational Interviewing is based on four major principles, as follows: 

    1. Empathy 

    2. Developing Discrepancy 

    3. Rolling with Resistance 

    4. Supporting Self-efficacy 

    With these four principles in mind, a motivational interviewer will attempt to elicit change talk by creating a neutral, safe environment where the client can explore their ambivalence regarding change. This is done in an empathetic yet directive manner - the interviewer listens non-judgmentally while directing the client toward a desired change by asking neutral, exploratory questions that develop a discrepancy between the client's values and current behavior. As the discrepancy widens, the client becomes motivated to change his behavior to reach the values he espouses.

    To ensure you get the TAPM rate for this seminar, make sure your membership is up to date! Registration will be open soon.

    Renew/Join TAPM:
              $100.00 Annual Dues
              $150.00 Annual Seminar 4/5/2019 CLE/CME Fee
              $250.00 Total Due   

     NON TAPM Member
              $300.00 Annual Seminar 4/5/2019 CLE/CME Fee Due

  • 26 May 2018 12:36 PM | Anonymous
    On May 16, 2018, the Tennessee Supreme Court Access to Justice Commission released its Annual Report for 2017.  “Access to the justice system is a critical issue as economic barriers disadvantage many of our neighbors who need civil legal help,” said Supreme Court Justice Connie Clark. “What we have learned in the past 10 years is that there is no single solution, no magic bullet to solve this issue. But, with all hands on deck, we are having an impact and are improving lives across the state.”

    It is gratifying to see the efforts that are made by organizations and individuals across the state, although I wish the contribution made by mediators was made clearer. I challenge TAMP members to generate ideas for ensuring that the value of pro bono mediators in Tennessee gets more recognition in the next report!

    Read the full report here.

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